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Nextiva is marketing its support service in the form of a virtual assistant called XBert. The conference bridge feature is not available with the Office Pro plan. Support does not appear to be available via any form of social media despite a heavy presence by Nextiva in Facebook, Twitter, etc. That are looking at the lowest cost plan. Model this may be an issue for some prospective customers

As businesses are quickly moving to a BYOD The Mobile App is not included with the Office Pro plan and the Office Pro Plus plan is required at minimum. While many providers have overlyĬomplicated websites, Nextiva has made it easy for bothĮxisting and prospective customers to quickly find what they The easy navigation also makes it simple to quickly find more information on a specific service. The website is very easy to navigate and it is immediately obvious as to what services the company offers. Nextiva services utilize the NextOS technology which is a Unified Communications platform that can provide all of a company's communication needs, with easy to use tools and business continuity and disaster recovery. Support team that prides itself in delivering amazing Presence, video collaboration and voice calling among many others. The App provides a comprehensive set of business telephony features that include instant messaging, Smartphone App is available for both Android and iOS devices. Add-ons include options such as call recording and conference calling (for up to 9 attendees). Nextiva toolbar that integrates with Outlook, IE and Firefox browsers, softphone support, toll free numbers and Service includes many of the standard VoIP features plus other neat features such as a free greeting recording, mobile phone integration, a Nextiva's primary focus was initially on business VoIP phone systems but they also provide hosted call center services, PBX SIP trunk services, and a very competitive internet faxing solution today. They have one simple goal (from their website): "to make owning and running your business easier, less costly and more profitable". Serving more thanĩ0,000 businesses they have won many accolades within the telephony industry.

They are considered a leading provider of business VoIP phone service to small, mediumĪnd large businesses across the United States. Was founded in 2006 and are a privately owned company.